Color Block Jam Stuck on Loading: Safe Checks

What is the safe order?

Check the network, close and reopen the app, and test again without changing saved data. Note whether the issue affects one level or the whole game.

What should you avoid first?

Do not clear storage or reinstall before checking progress recovery. A loading issue and a missing-save issue require different evidence.

What information helps a report?

Include platform, visible error, level if known, and whether the problem repeats after a normal restart.